IMPORTANT: Your Automatic Text Message reminding you of your appointment cannot be replied to – it is a bot and we apologize for the inconvenience. If you wish to reschedule or cancel, please text or call the spa at 509-593-9892 or email email@example.com.
Should you need to cancel or reschedule, we ask that you please notify us at least 24 hours in advance. When you miss an appointment with us without notice, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time.
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Update 11/28/20: - New Policy Reminder - once you book your appointment, a credit card deposit will be required for services over $45.00. If you can not make the appointment, please reschedule within 24 hours. If you do not reschedule your deposit becomes a “non-refundable no show" fee. Thank you for understanding. To reschedule you can call 509.593.9892 or visit www.sivanaww.com.